We're not happy until you are. Our reputation for quality chocolates and customer service is unsurpassed. If you have any problems with your order, please contact us within 30 days from the date of your order for a replacement or refund. We greatly appreciate your business and want you to be completely satisfied with every Reimer's purchase!

• 1-866-766-CANDY (2263)
• customerservice@reimerscandies.com

Ordering Information

By Phone: Call 1-866-766-2263
You may reach us by phone during our normal operating hours:
10am to 6pm (PST), Every day except Tuesday.

By Fax: 559-561-4288

By Mail:
Reimer's Candies & Gifts
42375 Sierra Drive
Three Rivers, CA 93271


Warm Weather Packaging:
It is important to us that your chocolates arrive at their destination in perfect condition. During warm weather months (when temperatures exceed 75 degrees) we will only ship chocolates by Next Day Air or One Day Ground per UPS policies. We reserve the right to determine if we are able to ship your chocolates to ensure quality control. An additional charge of $5.99 will be added to your order to provide for additional insulation and ice packs.

Pricing for Next Day Air Shipping is by individual quote.

Tracking your order:
After we ship your order, you may request a UPS tracking number. You may go to www.ups.com to see approximately where your package is on its way to its destination.

Wholesale Program

Contact Mary Anne Bretz for further information. (559)561-4576.

Quantity Discounts

The following discounts are available on all orders. Quantity discounts are available for chocolates only.

Nut Allergy Disclaimer

Our chocolates are produced in a kitchen where nuts are present so we recommend that people who have nut allergies do not eat the chocolates, as nut fragments may occur.